3 BENEFITS OF ADAPTABLE ECOMMERCE FULFILLMENT TECHNOLOGY

If you’re reading this post, you’re probably experiencing fulfilment challenges that are all-too-familiar to e-tailers. At the very least, you’re aware of them. There’s an unpredictability to the business – dramatic peaks and valleys in order volume, the need to quickly fulfill more single-line/single-unit orders and tight shipping windows (those last two are obviously tied together).

The challenges inherent to online retail keep mounting because customer expectations are ever-increasing. Industry leaders like Amazon have changed the game – consumers assume whatever they ordered will arrive quickly without thinking about what it takes to actually get it to them. If it’s not a seamless, enjoyable experience, buyers will seek other options.

None of this is news to anyone who works in eCommerce. But it raises a critical question: what can you do to keep up with the constantly evolving requirements while keeping reasonable margins and staying competitive? Flexible supply chain execution software is a big piece of the puzzle.

Broadly, your technology stack should support the ability to add the functionalities you will need as your business grows or evolves. There’s no doubt that you will need your solutions to handle different tasks as you add new commerce channels, customer requirements change, or your supply chain needs to scale fast to support business objectives.

Adaptable technology will allow you to easily meet new operational requirements. That ability brings a long list of benefits, see the infographic below: